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Collegeboxes Comments

Collegeboxes says: (3 years ago)
We are extremely sorry for all the confusion during your delivery. Collegeboxes strives to achieve customer satisfaction and yes, due to our delivery personnel running about 30 minutes late, we did deliver your items at 4:30 and issued you a 5% discount for the delay in delivery.

Caprice6363 says: (3 years ago)
Our College Boxes experience could not have been worse. Despite text messages, emails and proof on my account that we would receive our items between 10 am and 4 pm on August 20, "on line chat" with the company that morning was a disaster! They told me my items would be delivered four days later. College boxes offers no phone numbers to call. You can only chat online with an operator. I was FINALLY promised by boxes by 1:30 PM again at 3:30 PM and received them around 4:50 PM. I spent over $800 and was only offered a $40 credit for this terrible customer service experience. Not only that, the operators were surly and unhelpful each time I tried to chat with them online. WORST CUSTOMER SERVICE EVER!!! Do not use this company!!!

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