Collegeboxes Reviews and Complaints All Reviews

Caprice6363's Picture Comment by Caprice6363  0

User comment:

Our College Boxes experience could not have been worse. Despite text messages, emails and proof on my account that we would receive our items between 10 am and 4 pm on August 20, "on line chat" with the company that morning was a disaster! They told me my items would be delivered four days later. College boxes offers no phone numbers to call. You can only chat online with an operator. I was FINALLY promised by boxes by 1:30 PM again at 3:30 PM and received them around 4:50 PM. I spent over $800 and was only offered a $40 credit for this terrible customer service experience. Not only that, the operators were surly and unhelpful each time I tried to chat with them online. WORST CUSTOMER SERVICE EVER!!! Do not use this company!!!

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